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22 January 2024  Ashley S. Miller  Specialist of Customer Service Dept.
 

Summary
Resolve Windows update errors caused by the error code 0x80080005 with our recommended solutions. Recover lost files with data recovery methods also included.



Table of contents

table iconI. How to Fix Windows Error Code 0x80080005?
table iconII. Recover lost data with Renee Undeleter
0x80080005

I. How to Fix Windows Error Code 0x80080005?

Installing Windows updates can sometimes present challenges, such as encountering error code 0×80080005 during the process. This issue can be caused by various factors, such as antivirus software or firewall blocking the updates, or damaged system files. Fortunately, there are some effective solutions that you can implement to resolve this problem. Keep reading to learn more.
Error Code 0x80080005

1. Turn off the third-party anti-virus software or firewall

If you have installed a third-party antivirus program, it is recommended to close it and attempt Windows Update once more. If you do not have any third-party antivirus software installed, you can also try disabling your firewall, as it may sometimes hinder the installation of certain programs. The following are the specific steps to follow:
Step 1: Search for (Control Panel) in the taskbar search box in the lower left corner of the Windows desktop, open it, set the viewing method to (small icons), and then click (Windows Defender Firewall).
Step 2: Select (Turn Windows Defender Firewall On or Off) on the left side of the new interface. Then select the (Turn Off Windows Defender Firewall) option and click (OK).
Turn Off Windows Defender Firewall

2. Run the Windows Update Troubleshooter

Windows Update Troubleshooter is a system update troubleshooting tool built into the Windows system, which can help users troubleshoot and fix most of the problems encountered during the system update process. Here are the detailed steps to run the Windows Update Troubleshooter:
Step 1: Run the computer, and press the (Windows+I) key on the keyboard at the same time to open the settings interface. Then click on the (Update & security) option.
Windows update and security
Step 2: Find (Troubleshoot) on the left, then select the (Windows Update) option on the right, and click the (Run the Troubleshooter) button. Wait a few moments after troubleshooting and see if the problem is resolved.
windows update in windows troubleshoot

3. Run DISM and SFC commands

DISM is an image tool officially produced by Microsoft. It is usually used to check and repair system image files, and detect and clean registry items. And System File Checker (SFC) can find and repair corrupt or missing system files in the system files directory. If the 0×80080005 error is related to system file corruption, you can try to run DISM and SFC commands to scan and repair.
Step 1: Enter (cmd) in the search box, right-click the search result, and select (Run as administrator) to open the command prompt window.
Step 2: In the command prompt window that opens, paste the (DISM.exe /Online /Cleanup-image /Restorehealth) command into it and press (Enter). Then type (sfc /scannow) and press (Enter).
Step 3: The process will take some time, wait for it to complete. Re-run the Windows Update operation after the process is complete and check if the problem is resolved.

4. Set the BITS startup type to automatic

BITS is also known as Background Intelligent Transfer Service. When there is a problem with Windows 10 update, it may be because the BITS service is not enabled. At this time, you can start the service to try to solve this kind of problem.
Step 1: Run Windows computer, press (Windows+R) key at the same time, search and run (services.msc).
enter services.msc in run
Step 2: Then find the (Background Intelligent Transfer Service) option. Right-click on it and select (Properties).
Step 3: After that, in the (General) tab, select the (Automatic (Delayed Start)) option from (Startup Type). If the service status is displayed as (Stopped), please click the (Start) button from the “Service status” and then click the (OK) button. Afterward, please try to update Windows again to see if the problem is resolved.
change startup type in service

5. Reset Windows update components

If none of the above methods work, you can also reset the Windows update components to solve the current problem. The specific steps are as follows:
Step 1: Run the computer, press (Windows+R) keys at the same time to open the run window, then type (cmd) and click (OK) to open the command prompt window.
press win and r to run cmd
Step 2: Enter the following commands to close the Windows Update component. Rename the SoftwareDistribution and Catroot2 folders, and press the (Enter) key after each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2Catroot2.old
Enter commands such as net stop wuauserv
Step 3: Enter the following commands to enable Windows Update again, and press the (Enter) key after you input each command.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Enter commands such as net start wuauserv
Step 4: After all commands are executed, enter (Exit) and press (Enter) to exit the current page, then restart the computer and check Windows updates again to see if the current problem has been resolved.
The above is the method for repairing the 0×80080005 error. If you realize that vital data on your computer has been lost after fixing this issue, you can refer to the following methods for data recovery:

II. Recover lost data with Renee Undeleter

1. What is Renee Undeleter?

Renee Undeleter is a software specially designed to restore various data files. When you accidentally delete important files, empty the recycle bin, or format the disk/storage, you can use this tool to find the lost data back. This software covers four functional modules, including file recovery, format recovery, partition recovery and image creation, so it can help you solve many data loss problems that may occur during system use in an all-round way, which is very convenient.
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Easy to use Recover data by 3 steps;

Multiple scan modes Fast partition scan, whole partition scan and whole disk scan;

Supported file types Image, video, audio, text, email and so on;

Image creation Create a partition image to read and back up data;

Supported devices SD card, SDHC, SDXC, USB flash drive, hard disk and computer.

Easy to use Recover data by 3 steps;

Multiple scan modes Fast partition/whole partition/whole disk scan;

Supported devices SD card/USB/hard disk.

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2. How to recover lost files with Renee Undeleter?

Step 1: Download, install, and run Renee Undeleter on a Windows computer. Select the (Fast Partition Scan) option on the main interface.
Note: It is not recommended to install the software on the disk that requires data recovery to avoid potential data overwriting. If a document is deleted from the built-in disk and the deletion was recent, you can utilize the (Fast Partition Scan) feature. However, if the disk has been formatted and the file is lost, or if the deletion occurred a while ago, or if you need to recover data from an external disk, you can use the (Whole Partition Scan) or (Whole Disk Scan) function.
fast partition scan with Renee Undeleter
Data recovery function introduction:
Fast Partition Scan – Quickly retrieve files lost due to accidental deletion or emptying the recycle bin.
Whole Partition Scan – Quickly recover files lost due to inaccessible or formatted partitions.
Whole Disk Scan – Analyze and get partition information and perform a full scan of the entire partition.
Image Creation – You can create a mirror image for a partition to back up the current partition state.
Step 2: Next, select the partition where the lost data is located and click on (Next).
scan disk with Renee Undeleter
Step 3: Select the (Fast Scan) option and click the (Next) button to scan. It should be noted that “Fast Scan” only scans the first 30GB of the remaining space of the selected disk. If the desired file is not found after scanning, you can use “Deep Scan” to try to scan the hard disk partition again. It will take more time, but more data can be scanned.
fast scan lost data
Step 4: Wait for the scan to complete. You can double-click on the file to preview, then check the desired files, and click the (Recover) button to start data recovery.
recover files with Renee Undeleter