Fix 0xc00000e9 Error Code with Ease

I. Reasons for 0xc00000e9 error code

Usually, the 0xc00000e9 error code is related to the startup process of Windows. An I/O error, or input/output error, occurs when the system cannot access a drive or disk, meaning it cannot read or copy data.

Due to the numerous causes of the 0xc00000e9 error code, it is necessary to carefully investigate and address each one. However, it is important to note that some of these methods may result in data loss on your computer. With that in mind, the following will outline ways to transfer or restore data without accessing the Windows system. Once you have successfully transferred or restored any important data, you can confidently attempt the repair methods.

II. Use Renee Passnow to transfer/restore data before fixing 0xc00000e9 error code

Renee PassNowe is a professional system rescue software, which can help Windows users clear Windows account passwords, create new administrator accounts; restore disk/memory card data, recover data after hard disk formatting; transfer disk files; erase or scan disk files wait. In addition, this software also supports repairing Windows system problems, such as: repairing MBR boot records, DBR error parameters, 0xc00000e, Windows system startup failure, and some problems that cause black screen or blue screen, etc. As a system rescue tool with various functions, it is perfectly compatible with multiple systems including Windows 10/8.1/8/7/XP/Vista, and can meet the system rescue needs of different users.

1. How to transfer data?

Using Renee Passnow to transfer data files is very simple and you can learn how to operate within a few minutes. Let’s learn the detailed steps together.

Step 1: Download and install Renee Passnow on other Windows computers that can boot normally, then connect the external USB disk to the PC through the USB port. Run Renee Passnow, and then check in the “Step 1: Choose the creation method” (Create a live USB) option.

Note: Please make sure that the important files in the USB disk have been saved in other locations because the operation will delete all the data in the USB disk.

Step 2: Next, select (x64) or (x86) according to the system type, click the (Download Now) button to download the ISO file, and click the (Create USB) button.  After the file is downloaded, click the (Eject USB) button.

Step 3: Connect the created USB boot device to the target computer. Then use the shortcut key to enter the BIOS. Please refer to How to enter BIOS and modify the boot order.

In the BIOS (Boot) interface, set the USB disk or CD-ROM drive as the first boot option, then save it and exit.

Note: If you create a rescue USB disk, select (Removable Devices) as the first boot item, and if you create a rescue CD, select (CD-ROM Drive) as the first boot item.

Step 4: Wait for a while, after Renee Passnow is loaded, select the (Data Transfer) option.

Step 5: In the pop-up interface, select the original hard disk and the target hard disk respectively. You can directly drag and drop important files to the new hard disk and all data will be transferred successfully.

If you do not find the file you need when transferring data, you can also use Renee Passnow to restore the data. Let’s continue to learn the method below.

2. How to restore data?

Restoring data with Renee Passnow is also very simple, the steps are as follows:

Step 1: Connect the created USB boot device to the target computer. Then use the shortcut key to enter the BIOS. Please refer to How to enter BIOS and modify the boot order.

In the BIOS (Boot) interface, set the USB disk or CD-ROM drive as the first boot option, then save it and exit.

Step 2: After the computer is successfully booted from the rescue USB disk, select the (Undeleter) option, and click the (Run) button.

Step 3: Select (Fast Partition Scan) to scan the lost data partition.

After the scan is complete, select the files to be recovered and the location to save the recovered files, and click the (Recover) button.

After the data has been successfully transferred or restored to a safe place, you can start fixing the 0xc00000e9 error code.

III. Methods to fix 0xc00000e9 error code

1. Check the connection between the hard drive and the motherboard

Turn off the computer and check the SATA cable between the hard drive and the motherboard to make sure the cable is securely connected. Or use another SATA cable to connect the drive to another SATA port (PC motherboards generally have multiple SATA ports and cables).

2. Disconnect external devices and restart the computer

Disconnect all external devices, such as external hard drives, flash drives, and other USB devices, and restart your computer. These additional devices can sometimes disrupt the boot process and cause issues. To troubleshoot a problematic external device, try disconnecting and restarting them one at a time.

3. Enter safe mode and check system file errors

When Windows fails to start, it usually accesses the operating system in Safe Mode. After entering the safe mode, you can check the system disk for errors and troubleshoot system file errors.

Step 1: Enter Safe Mode. (click here to learn how to enter Safe Mode)

Step 2: Open the file explorer, right-click the system disk, select (Properties) > (Tools), and click (Check) in the “Troubleshooting” column.

Step 3: Click (Scan Drive). If errors are found, restart the computer to repair the file system.

4. Enter the Windows recovery environment to repair

If none of the above methods can resolve the 0xc00000e9 error code, you can attempt to fix it in the Windows recovery environment. The Windows recovery environment is pre-installed in a hidden partition before the system partition. It is designed to diagnose and repair critical errors, such as the inability to start Windows. With this tool, you can perform a variety of maintenance, restoration, reset, or reinstallation tasks without the need for third-party tools. This allows for a quick resolution of most system failures. Click here to learn more about System Restore, Startup Repair, Command Prompt (which can check system files and hard disk logic errors), and the specific steps for resetting your computer.