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3 March 2024  Jennifer Thatcher  Technology Manager of Test Dept.
 

Summary
Learn how to overcome the common issue of Windows update installation failure with error code 0xc19001e1. Our article provides practical solutions to ensure you can solve the problem with ease and keep your computer running smoothly. Trust us to guide you through this frustrating issue.



Table of contents

table iconI. How to solve the Windows update error 0xc19001e1?
table iconII. (Extended information) Use Renee Undeleter to recover lost data
0xc19001e1

I. How to solve the Windows update error 0xc19001e1?

Windows update error 0xc19001e1 may be related to system file corruption, related services required for update not enabled, anti-virus software error blocking, insufficient hard disk space, etc. Here are some practical solutions, so read on.
0xc19001e1

1. Disable third-party antivirus software

If you have third-party antivirus software installed, it is recommended that you disable it before trying Windows Update. The specific steps are as follows: Start the Windows 10 computer, right-click (Start), select (Apps and Features). Then select the third-party antivirus software and click (Uninstall). Then try updating Windows again.

2. Clean up temporary files

If there is not enough free space on the hard disk to install Windows updates, you can try to clean up temporary files. Proceed as follows:
Step 1: Right click on (Start), select (Settings). Then click (System) > (Storage) > (Temporary Files).
Temporary Files
Step 2: Then select the temporary file that can be deleted, and click (Delete File). Wait for the cleanup to complete and try Windows Update again to see if the problem is resolved.
remove temporary files

3. Run the Windows Update Troubleshooter

Windows Update Troubleshooter is a system update troubleshooting tool built into the Windows system, which can help users troubleshoot and fix most of the problems encountered during the system update process. Therefore, when we encounter Windows update errors, we can try to run the Windows update troubleshooter to solve them. Proceed as follows:
Step 1: Run the computer, press the (Windows+I) key on the keyboard at the same time to open the setting interface. Then click into the (Update and Security) option.
settings Update And Security
Step 2: Find (Troubleshooting) in the function bar on the left, then select the (Windows Update) option on the right, and click the (Run Troubleshooting) button. Wait a few moments after troubleshooting is complete to see if the problem is resolved. For some Windows system versions, after selecting (Troubleshooting), click (Other Troubleshooting) > (Windows Update), and then click the (Run Troubleshooting) button.
run the trouble shooter in windows update

4. Reset Windows update related services

When Windows is updated, some services need to be enabled to ensure the smooth completion of the update process. If they are not enabled successfully, an update error message may appear. Therefore, we can try to solve the current problem by resetting the Windows update service. The specific steps are as follows:
Step 1: Run the computer, press (Windows+R) keys at the same time to open the run window, then type (cmd) and click (OK) to open the command prompt window.
press win and r to run cmd
Step 2: Enter the following commands in order to close the Windows update service and rename the SoftwareDistribution and Catroot2 folders (these two folders store some system update files that may be needed for Windows updates), and press after each command (Enter) key.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

Enter commands such as net stop wuauserv
Step 3: Then enter the following commands to enable Windows update related services, please press the (Enter) key after each command.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Enter commands such as net start wuauserv
Step 4: After all commands are executed, enter (Exit) and press (Enter) to exit, then restart the computer and perform Windows update again to check whether the current problem has been resolved.

5. Run DISM and SFC commands

DISM is an image tool officially produced by Microsoft. It is usually used to check and repair system image files, and detect and clean registry items. And System File Checker (SFC) can find and repair corrupt or missing system files in the system files directory. If the 0xc19001e1 error is caused by system file corruption, you can try to run DISM and SFC commands to scan and repair.
Step 1: Enter (cmd) in the search box, right-click the search result, and select (Run as administrator) to open the command prompt window.
run as administrator
Step 2: In the command prompt window that opens, paste the (DISM.exe /Online /Cleanup-image /Restorehealth) command into it and press (Enter). Then type (sfc /scannow) and press (Enter).
Enter the DISM and sfc commands
Step 3: The process will take some time, wait for it to complete. Re-run the Windows Update operation after the process is complete to check if the problem is resolved.
In addition to the above methods, you can also try to manually update and upgrade through the (Upgrade this PC now) option of Windows Media Creation Tool (click here to view the specific steps). If you find that important data in the computer is lost after you fix the problem, you can continue to refer to the following methods for data recovery operations.

II. (Extended information) Use Renee Undeleter to recover lost data

1. What is Renee Undeleter?

Renee Undeleter is a professional data recovery software that supports recovery of documents, photos, videos, compressed files, etc. In case of accidentally deleting files, emptying the recycle bin, formatting the hard disk, deleting partitions by mistake, etc., this software can help you scan and recover files. The software has four functional modules: file recovery, format recovery, partition recovery and image creation, which can meet most data recovery needs.
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Supported file types Image, video, audio, text, email and so on;

Image creation Create a partition image to read and back up data;

Supported devices SD card, SDHC, SDXC, USB flash drive, hard disk and computer.

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Supported devices SD card/USB/hard disk.

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2. How to recover lost files with Renee Undeleter?

The specific steps to restore data with the help of Renee Undeleter are as follows:
Step 1: Download, install and run Renee Undeleter on a Windows computer, and select the (File Recovery) option on the main interface.
Note: Do not install the software on the disk that needs to recover data, so as not to cause data overwriting. In addition, after the file is lost, please do not save new data to the same disk partition, so as not to damage or completely lose the lost file.
data recovery in renee undeleter
Data recovery function introduction:
File Recovery: Quickly retrieve files lost due to accidental deletion or emptying the recycle bin.
Format Recovery: Quickly recover files lost due to inaccessible or formatted partitions.
Partition Recovery: It can analyze and obtain partition information, and fully scan the entire partition.
Create mirror image: You can create a mirror image for a partition to back up the current partition state.

Step 2: Next, select the partition where the lost data is located and click on (Next).
scan disk with Renee Undeleter
Step 3: Select the (Quick Scan) option and click the (Next) button to scan.
Tips: The quick scan mode only scans the first 30GB of the remaining space of the selected disk. If the desired file is not found after scanning, you can use the deep scan mode to try to scan the hard disk partition again. It will take more time, but more data can be scanned.
fast scan lost data
Step 4: Wait for the scan to complete, you can double-click the file to preview, then check the file to be recovered, click the (Recover) button to restore the file to another disk.
preview before recovery
undeleter preview ppt