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1 March 2024  Amanda J. Brook  Senior Product Manager
 

Summary
Learn how to fix the error code 0x80131500 related to the Microsoft Store with practical methods and discover data recovery solutions in this comprehensive article.



Table of contents

table iconI. About Windows error code 0x80131500
table iconII. How to Fix Windows Error Code 0x80131500?
table iconIII. (Extended information) Use Renee Undeleter to recover lost data
code 0x80131500

I. About Windows error code 0x80131500

Error code 0×80131500 in the Microsoft Store prevents users from updating or installing apps on various Windows versions due to issues like bad cache, corrupted files, network problems, or hardware failure.
After understanding the relevant information of the error code 0×80131500, some practical solutions will be introduced below.

II. How to Fix Windows Error Code 0x80131500?

1. Change Internet security settings

Internet security settings may affect the normal operation of the Microsoft Store. Enable TLS 1.2 encryption protocol to ensure secure data transmission through the network and potentially resolve the 0×80131500 error.
Step 1: Enter (Internet options) in the search box on the taskbar in the lower left corner, and then open (Internet Options).
internet option windows
After opening the Internet properties interface, go to the (Advanced) tab, check (Use TLS 1.2), and optionally check (Use TLS 1.3 (experimental)). Uncheck (Use SSL 3.0), (Use TLS 1.0), and (Use TLS 1.1). Click (Apply) and (OK) to save the changes. Verify if the Microsoft Store error code 0×80131500 is resolved.

2. Run the Windows Store App Troubleshooter

To fix issues on Windows, use the built-in Troubleshooting tool. Run the Windows Store Troubleshooter by following these steps:
Step 1: Run the computer, press the (Windows+I) key on the keyboard simultaneously to open the setting interface. Then click on the (Update & security) option.
Windows update and security
Step 2: Select (Troubleshoot) and then click Additional troubleshooters.
additional troubleshooters windows
Step 3: Find and click on (Windows Store Apps), then click on (Run the troubleshooter) and follow the prompts to perform repairs. Restart the computer to check if the problem is resolved.
windows store apps troubleshooter

3. Clear app store cache

Incorrect cache can also result in error code 0×80131500 in the Microsoft Store (app store), which can be resolved by clearing the cache using the following steps:
Step 1: Press (Windows+R) keys simultaneously to open the Run window, enter (WSReset.exe) and click (OK).
run wsreset
Step 2: If the Command Prompt and Windows Store windows open simultaneously, the cache has been deleted. Restart your PC, open the Windows Store, and attempt to download/update the app.

4. Repair damaged system files

System file corruption may cause Microsoft Store error code 0×80131500. To address this issue, you can use DISM and SFC commands to check and repair system files. DISM is an image tool created by Microsoft for repairing system image files and cleaning registry items. SFC, on the other hand, can detect and fix corrupt or missing system files in the system files directory.
Step 1: Enter (cmd) in the search box, right-click the search result, and select (Run as administrator) to open the command prompt window.
run as administrator
Step 2: In the opened command prompt window, copy and paste the command DISM.exe /Online /Cleanup-image /Restorehealth and press Enter. Then type sfc /scannow and press Enter.
run DISM command
Step 3: The process may take some time, so please wait for it to finish. Restart the computer afterwards to check if the issue has been resolved.

5. Uninstall and reinstall Microsoft Store

When an error occurs in the Microsoft Store, uninstalling and reinstalling is a feasible method. The steps are as follows:
Step 1: Right-click (Start) and select Windows PowerShell (Admin).
Step 2: Copy and paste (Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage) into PowerShell and press Enter to uninstall the Microsoft Store.
uninstall the Microsoft Store
Step 3: Copy paste the command Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} into Powershell and press Enter. This will reinstall the Windows application store. After the operation is complete, restart the computer and check if the problem is resolved.
reinstall Microsoft Store
If files are lost after repair or during daily computer use, try the following method for data scanning and recovery.

III. (Extended information) Use Renee Undeleter to recover lost data

1. What is Renee Undeleter?

Renee Undeleter is professional data recovery software that supports recovery of various types of data such as documents, photos, videos, and compressed files. It can help scan and recover files in the event of accidental deletion, emptying the recycle bin, formatting the hard disk, or deleting partitions by mistake. The software includes four functional modules: Fast Partition Scan, Whole Partition Scan, Whole Disk Scan, and Image Creation to meet most data recovery needs.
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2. How to recover lost files with Renee Undeleter?

Step 1: Download, install, and run Renee Undeleter on a Windows computer. Select the (Fast Partition Scan) option on the main interface.
Avoid installing software on the disk that requires data recovery to prevent data overwriting. Also, refrain from saving new data to the same disk partition after file loss to avoid damaging or permanently losing the lost file.
fast partition scan with Renee Undeleter
Step 2: Select the partition where the lost data is located and click on (Next).
scan disk with Renee Undeleter
Step 3: Select the (Fast Scan) option and click the (Next) button to scan.
Tips: The Fast Scan mode scans the first 30GB of remaining space on the selected disk. If the desired file is not found, use the Deep Scan mode to scan the hard disk partition again for more data.
fast scan lost data
Step 4: Wait for the scan to complete, double-click the file to preview, then select the file to be recovered and click the (Recover) button to restore it to another disk.
recover files with Renee Undeleter