author avatar
1 March 2024  John Weaver  Senior Program Developer
 

Summary
Learn how to fix the common Dell computer error message 2000-0142 and recover lost data with helpful solutions provided in this article.



Table of contents

table iconI. What is the 2000-0142 error, and what is the reason for this error?
table iconII. Use Renee Passnow to transfer or restore important data before repairing
table iconIII. What are the methods to repair DELL hard disk diagnostic error 2000-0142?
error code 2000 0142

I. What is the 2000-0142 error, and what is the reason for this error?

The 2000-0142 error is a problem Dell computer users may encounter, indicating that the ePSA cannot read information from the hard drive properly, preventing normal startup.
Note: ePSA is a built-in hardware diagnostic tool for most Dell computers, such as desktops, laptop servers, and tablets.
According to analysis, the reasons for this type of error mainly include the following three points:
1 , The SATA cable is loose.
When the 2000-0142 error occurs, check the computer’s data cable, hardware, and connections for abnormalities. Reconnect and reinstall if necessary. Replace any damaged connecting wires with new ones.
Check the cable
2 , The hard disk sector is damaged. You can try the third part below to fix it.
3 , The hard disk is physically damaged. For example: read-write head breakage, spindle failure, disk cracking, etc.
If the physical damage to the hard disk is severe, it may be difficult to restore the data or repair the fault. Contact the official after-sales service agency of the hard disk brand for consultation. If repair is not possible, consider replacing the hard disk.
The three reasons for the 2000-0142 error are physical factors, repair method, and data transfer. It is recommended to check for physical damage first and use Renee Passnow to create a startup disk for data transfer and recovery before officially repairing the hard disk error.

II. Use Renee Passnow to transfer or restore important data before repairing

1. What is Renee Passnow?

Renee PassNow is a professional tool for Windows users. It can clear Windows account passwords, create new administrator accounts, restore disk/memory card data, recover data after hard disk formatting, transfer disk files, erase or scan disk files, and more. This software also supports repairing Windows system problems like MBR boot records, DBR error parameters, 0xc00000e, Windows system startup failure, black screen, or blue screen. Compatible with Windows 10/8.1/8/7/XP/Vista, it meets the system rescue needs of different users.
Hot Topic - ADsRenee PassNow – 3 Steps to transfer data from the crashed system

Easy to use 3 steps to transfer the files.

Transfer the files Transfer the important files of the computer without system.

Preview the files Preview the files while transferring the data.

Multifuctional Data recovery, Windows password reset, bootable problem recovery can be run without system.

Highly compatible Windows 10/8.1/8/7/XP/Vista. Also supports UEFI boot mode.

Easy to use 3 steps to transfer the files.

Transfer the files Transfer the important files of the computer without system.

Preview the files Preview the files while transferring the data.

Free TrialFree TrialNow 2000 people have downloaded!

2. How to use Renee Passnow to transfer or restore data?

Step 1: Download and install Renee Passnow on a functioning computer, connect the U disk, choose “Create a rescue USB disk” in Step 1. Make sure to save important files from the U disk before proceeding, as all data will be deleted.
Step 2: Select (x64) or (x86) based on system type, click (Download Now) to download the ISO file, then click (Create Rescue USB) and (Eject USB).
use renee passnow to create usb to reset passnword
Step 3: Connect the boot device to the computer needing data transfer, enter BIOS by pressing the shortcut keys displayed on the screen, set the boot U disk as first in Boot Priority, save settings, and restart the computer.
select boot order
Step 4: Wait for a while, after Renee Passnow is loaded, select (Data Transfer).
data transfer
Step 5: Click on each disk drive letter (C/D/E/F, etc.) to check for lost important files. Transfer them to an external disk if needed. Select the source drive on the left, destination drive on the right, choose files, and click Copy to transfer data. Use caution when deleting files as it cannot be undone.
transfer data interface
Step 6: If you find that there is data loss, please select the (Undeleter) option on the main interface of the function, and click the (Run) button.
data recovery function in Renee Passnow
Step 7: Select (Whole Disk Scan) to scan the target hard disk.
scan the whole partition with renee passnow recovery function to reinstall windows 7
Step 8: Select the file to be recovered and click the (Recover) button. Save the file in another external disk, eject the U disk after recovery, and repair the computer.
preview before recovery
After the important data has been transferred or recovered, we can safely fix the 2000-0142 error.

III. What are the methods to repair DELL hard disk diagnostic error 2000-0142?

1. Repair through Windows recovery environment

The Windows recovery environment has repair tools to scan and fix damaged files and resolve startup issues. If your computer is not functioning properly, you can access the Windows recovery environment. Here are the steps for Windows 10 system:
Step 1: Download the Windows 10 Media Creation tool on another computer to make a Windows 10 installation disk. download link:
You can create a WIndows Installation disk using Windows Media Creation Tool :  https://www.microsoft.com/software-download/windows10
Step 2: Open the tool, agree to the usage agreement, and then select (Create installation media (U disk, DVD, or ISO file) for another computer), and then click (Next).
choose the option for creating ISO
Step 3: When it comes to selecting the media to use, select the USB flash drive. (It is necessary to ensure that the U disk space is at least 8GB, otherwise this step will prompt an error.)
select media type
Step 4: You will be prompted that the Windows 10 installation file is being downloaded, please wait patiently for the download to complete.
Step 5: Connect the completed installation U disk to the target computer and Enter BIOS , set the installation U disk as the first in the boot sequence, which can be set in Boot Priority, then save the settings and restart the computer.
Adjust boot order
Step 6: After successfully booting from the U disk, you will enter the Windows 10 installation interface, and then click (Repair your computer) in the lower left corner.
windows installation repair your computer
Step 7: After entering the Windows Recovery Environment, please select the (Troubleshooting > Advanced Options > Command Prompt) option.
select advanced options in safe mode
command prompt
Step 8: Enter the command in the command prompt window (chkdsk X: /r /f) (X refers to the hard drive letter; /r and /f are chkdsk parameters) and press Enter to fix the error. After the fault repair is complete, remove the Windows 10 installation USB flash drive and restart the computer to check whether the problem is resolved.
Enter the disk repair command

2. Rebuild boot configuration data

When Windows cannot find the BCD file for booting, the 2000-0142 error may appear. To fix this, rebuild the boot configuration data.
Step 1: Repeat the operation steps of Method 1 above, and after entering the Windows recovery environment, please select (Troubleshooting > Advanced Options > Command Prompt).
command prompt
Step 2: Open Command Prompt, enter the commands below, and press Enter after each one. Your Windows system will be scanned and the BCD file rebuilt. Restart your computer to check if the issue is fixed.

bootrec /fixmbr

bootrec /fixboot

bootrec /scanos

bootrec /rebuildbcd

Type the bootrec command