Solutions to Solve iTunes Not Recoginze iPhone

Part 1: Why Does iTunes Not Recognize the iPhone?

If you’re using the iPhone, you probably know iTunes. In addition to the multimedia file playback function, iTunes allows users to sync data with iOS devices, save data, update iOS, restore data, transfer data, etc. From the iTunes Store, you can also download music and movies. iTunes is a versatile and user-friendly software. However, it is inevitable that you will encounter various problems while using iTunes, such as impossible iTunes synchronization, damaged backup iTunes, iPhone recognition failure, etc.

This article will analyze the problem of iPhone not recognized by iTunes. In most cases, this kind of problem results from hardware failure or software breakdowns. For software failures, please try the solutions mentioned below. As for the hardware failure, you can firstly check if the problem results from the iPhone. In general, the problem is caused by computer problems.

For the problem of starting the iPhone, you must first repair the iPhone to connect to the iTunes.

Part 2: Repair iPhone that Won't Turn On

After connecting the iPhone to computer via a data cable, it is necessary to click “Trust” and type the passcode on the iPhone. If your iPhone can’t turn on, iTunes certainly doesn’t recognize your iPhone. Under such situation, you can repair the iPhone with Renee iPassFix which is capable of fixing startup errors, such as black screen, freezing on the Apple Logo or recovery mode even DUF mode, repeated restarting, updating failure, etc. It only takes a few clicks to repair iPhone without professional knowledge. In addition, this software is compatible with almost all iOS device models and any iOS versions. Renee iPassFix can run on both Windows and Mac.

1. Download and install Renee iPassFix and then open it. Connect your iPhone to computer with cable. Click [Fix Device]

2. Click [FIX ME] to download the firmware or select the option [Import Firmware Manually]. Besides, if you check [Full Restoration], all data in the device will be cleared.

3. Wait for fixing the device. After finished, please disconnect the device from computer.

After repairing the iPhone, you can check if your iPhone can be detected by iTunes. Otherwise, follow the steps below.

Part 3: Solutions for iTunes not Recognizing iPhone

Following will introduce solutions of how to solve iTunes does not recognize iPhone.

Self-check the Problem

If your iPhone works normally, make the following checks:

• If the iPhone is on.
• Whether the iPhone is unlocked before connecting to computer.
• Restart the iPhone and computer.

If the iTunes still does not recognize iPhone, try the following solutions.

Solution 1: Update iTunes

Please check whether new version of iTues is available on your computer.

1. For Mac computer

① Open App Store on the Mac computer.

② Click [Updates] at the top of the App Store window.

③ If update of iTunes is available, click the [Update] button.

2. For the Windows computer

There are two ways to download the latest version of iTunes, either from the Microsoft Store or from the Apple.

● Download iTunes from Microsoft Store

If iTunes was downloaded from Microsoft Store, iTunes will automatically update once a new version is launched. You can still check for the update in Microsoft Store.

● Download iTunes from the Apple

① Launch iTunes and click [Help] on the menu bar. And then click [Check for Updates].

② Start the update by following the instructions.

If the [Check for Updates] option is not displayed, it means that you have downloaded iTunes from the Microsoft Store.

Solution 2: Reset Location and Privacy Setting on iPhone

When you plug your iPhone into computer, you are asked to trust that computer. If you accidentally touch “Don’t trust”, iTunes cannot recognize your iPhone. Just disconnect the iPhone from computer and reconnect it. And then, you simply touch “Trust”. But if the “Trust this computer” hint does not appear, you can only reset the settings.

1. Touch successively [Settings], [General], [Reset] and [Reset. location & Privacy]. This function can restore the settings for photos, location, contacts and microphone to the factory state.

2. Connect your iPhone to computer again and touch [Trust] on the iPhone.

Solution 3: Change the Data Cable and USB Port

When you encounter the problem that iTunes does not recognize my iPhone, it is sometimes necessary to check the data cable and the USB port.

First of all, you need to check if there is dust on the connection port. You can wipe down the port and reconnect. If the problem still exist, it means that the data cable is broken. It is recommended to use an original data cable or with MFI authorization to connect the iPhone and computer.

Finally, check if the USB port is already failed to work. You can connect the cable to other ports. Please do not use the USB hub.

Solution 4: Uninstall Third-Party Antivirus Software (For Mac)

In some cases, antivirus software blocks access to iOS devices on computer. You can then try to uninstall the third-party antivirus software on the Mac computer. Click [Finder] and [Applications]. Then move the third-party antivirus software to the Trash or right click target App and select [Move to Trash].

Solution 5: Update Apple Mobile Device USB Driver (For Windows)

To fix the iTunes detection problem, you can update the necessary driver for the iOS device. Apple Mobile Device USB Driver is the essential driver to identify iPhone or other iOS devices on computer. Therefore, you must first install this driver on computer. Learn two different methods to update Apple’s driver.

1. For iTunes Downloaded from Microsoft Store

1. Disconnect the iPhone from computer and unlock the iPhone.

2. And then reconnect the iPhone to computer and make sure iTunes is closed.

3. Press the Win and R keys. In the [Run] window, type [devmgmt.msc] to access the [Device Manager].

4. Display the [Apple Mobile Device USB Driver] option and find your connected iPhone, such as Apple iPhone. Right click the device name and select [Update Driver].

5. Click [Search automatically for updated driver software] and wait for the installation of the driver software. Once the installation is complete, you can go to [Settings], [Update and security] and [Windows Update] to check for updates.

After these steps, you can launch iTunes again to identify iPhone again.

2. For iTunes Downloaded from Apple Official Site

Steps for iTunes Downloaded from Apple Official Site:

1. Disconnect the iPhone from computer and unlock the iPhone.

2. And then reconnect the iPhone to computer and make sure that iTunes is closed.

3. Press the Win and R keys. In the [Run] window, type % ProgramFiles% \ Common Files \ Apple \ Mobile Device Support \ Drivers and click [OK].

4. Right click the [usbaapl64.inf] or [usbaapl.inf] file. And then click [Install].

5. Disconnect your device from your computer. Restart computer and reconnect the device to computer to verify the connection.

Solution 6: Uninstall and reinstall iTunes

The last solution is to reinstall iTunes. This method solves the detection problem which could be caused by the iTunes errors.

Reinstall iTunes on Windows computer

1. Click [Start] then [Settings].

2. In the pop up window, click [Apps].

3. In the left column, click [Apps and features]. Type [itunes] in the search bar. And click iTunes then [Uninstall].

Once the uninstall is complete, you can download iTunes again from Microsoft Store or the Apple official website.

Reinstall iTunes on Mac computer

iTunes is an integrated application in Mac OS. This is how you cannot uninstall iTunes by placing it in the trash. However, you can uninstall iTunes by modifying Apple permissions, the terminal and activity monitoring. Here we show you the easiest method is to uninstall iTunes by changing Apple permissions.

1. Exit iTunes and open [Finder]. In the left column, click [Applications].

2. Find the [iTunes] application. And then press the [Control] key and click iTunes. Then select [Get Info].

3. Double click [Sharing & Permissions]. Then click the padlock icon. Type the administrator password and click [OK] to make changes to the application’s permission settings.

4. Now you can change the privileges for [everyone] to read and write. And then click the padlock icon to save the changes. You can get permissions to uninstall iTunes from Mac.

5. Return to the Finder window and move iTunes to the trash. Then empty the trash and restart computer. iTunes is uninstalled.

After uninstalling, you can download iTunes again from this site: https://www.apple.com/itunes