How If iOS Device Fails to Update and Gets Stuck?

You are here:

Home
Support
Renee iPassFix
How If iOS Device Fails to Update and Gets Stuck?

30 June 2021 Ashley S. Miller Specialist of Customer Service Dept.

Summary
Some users may encounter their iOS device sticks at the iTunes connecting status when updating the iOS system. When we encounter this problem, how to solve it? Follow instructions here.

Content

Part 1: Possible Reasons

Part 2: How to Recover Data from iOS Device

1. With iTunes Backup
2. With Renee iPhone Recovery

Part 3: Fix iOS System with All Data Reserved

You may update the system in your iOS devices like iPhone, iPad or iPod to the latest edition to get a better experience. However, different accident may happens during this period. For example, parts of devices get stuck at the iTunes connecting interface. How to solve this situation?

Part 1: Possible Reasons

If the screen of your iOS device shows the logo of iTunes and the USB cable, your device is in recovery mode which is a self-protection mode to help device restore to the normal work status. Why does the iOS device get into the recovery mode?

1: Wi-Fi connection gets corrupted when you update iOS.

2. Computer gets power outage or into the sleep mode, which interrupt the update.

Please note that device will get into the recovery mode automatically and erase all data in it once update fails. As a result, users need to factory reset the device. So, how can we recover data from the iOS device and fix the iOS system?

Part 2: How to Recover Data from iOS Device

1. With iTunes Backup

Please make sure the “Find My iPhone” function has been disabled. Or you will receive the requirement to turn off the related function. And finally fail to backup and restore.

How to Disable “Find My iPhone” Function?

1. Go to [Settings] and get access to the Apple ID item.

iphone auto lock how to recover deleted photos from iphone camera roll

2. Click [Find].

3. Go to [Find My iPhone] and disable it.

How to Restore from iTunes Backup file?

1. Install the latest iTunes on computer and then connect the target iOS device to the computer with USB cable. Here we take iPhone as an example.

2. Click the phone-like icon and then select [Restore iPhone] button.

3. Select the backup file and click [Restore]. (If the backup file is encrypted, you will be required to type the password.)

TipsiTunes will backup all data in the iOS device. By restoring the backup, you could find back the lost data.

However, you need to create the backup with iTunes before you lost the data. If you do not have the backup file, iTunes could not help you.

2. With Renee iPhone Recovery

With Renee iPhone Recovery, you could find back the lost data from the iOS device even without the iTunes and iTunes backup file.

Renee iPhone Recovery is specially designed to recover data from iOS devices like iPhone, iPad, iPod even iTunes backup file. It can help users recover files in different types.

Professional iOS Data Recovery - Renee iPhone Recovery

Easy to GoOnly with a few steps, you can find back data from iOS devices.

3 Recovery SelectionsSupport to recover data from iOS devices, iTunes backup and iCloud backup files.

Multiple Files SupportedSupport to recover photos, videos, contacts, notes, call history, ect.

Compatible with: Windows 10 / 8.1 / 8 / 7 / Vista / XP (32bit/64bit)

Easy to GoOnly with a few steps, you can find back data from iOS devices.

3 Recovery SelectionsSupport to recvoer data from iOS devices, iTunes backup and iCloud backup files.

Multiple Files SupportedSupport to recover photos, videos, contacts, notes, call history, ect.

Free Trial Download

3000 users have downloaded and enjoyed it!

1. Download and install Renee iPhone Recovery.

2. Connect the target iOS device to the computer with USB cable. Here we take iPhone as an example.

iphone error 9 use the cable to connect iphone to you pc ios update

3. Go to Renee iPhone Recovery and then select [Recover Lost Data]. If you connect multiple iOS devices at a time, please pull down the menu to select the target device.

manage iphone to restore photos from itunes backup

4. Select [Recover From iOS Device] at the left pane and click [Start Scan].

how to recover deleted history on iphone safari restore iphone from itunes backup

5. Finally, select the photos, videos or the other files and click on [Recover].

restore iphone playlists and photos from itunes backup

Part 3: Fix iOS System with All Data Reserved

If you want to fix the iOS system without losing data insides, Renee iPassFix is recommended.

Renee iPassFix is the multi-functional iOS recovery software. On the one hand, it can easily fix the iOS errors, such as white screen with Apple logo, repeated reboot, abnormal/slow operation and black screen. Many iOS devices can be fixed, including iPhone/iPad/iPod Touch. On the other hand, it can unlock the disabled iOS devices and the screen lock.

Renee iPassFix – Professional Recovery Software for iOS Devices

Remove Passcode Delete the passcode for iOS devices even locked out.

Fix iOS System Failure Recover frozen iOS devices from DFU mode, recovery mode or other system problems.

Factory Reset One click to restore iOS devices to factory status.

Full Support to iOS Devices Compatible with all models of iPhone, iPad and iPod Touch.

Well Compatibility Fully compatible with the latest version of iOS.

Remove Passcode Delete the passcode for iOS devices even locked out.

Well Compatibility Fully compatible with the latest version of iOS.

Full Support to iOS Devices Compatible with all models of iPhone, iPad and iPod Touch.

Free Trial Free Trial Free Trial 800 users have downloaded and fixed their devices!

Step 1: Download and install Renee iPassFix. Then, connect iPhone to the computer and run the software. Next, select [Fix Device].

Step 2: After that, click on [FIX ME] to download the firmware and fix iPhone. Or, manually import the firmware. It is noted that all the data will be emptied when you check the option [Full Restoration].

Step 3: Finally, disconnect between iPhone and PC as it is finished.

Relate Links :

How to Restart and Force Restart iPhone 8 and 8 Plus

07-06-2021

Amanda J. Brook : It is inevitable that iPhone may fails to work like it gets stuck or frozen. When you encounter...

Why Does iPhone Suddenly Require to Activate?

04-06-2021

Amanda J. Brook : You may receive the activate requirement in your iPhone after days of usage. Why would this happen? How...